Pbc99 Privacy Policy

1. Introduction

Welcome to pbc99. This Privacy Policy ("Policy") explains how pbc99 ("we", "us") collects, uses, and protects your personal information.

We believe your privacy is a fundamental right. Information you share while using pbc99 is used solely to improve your experience and meet legal obligations. Your data is never sold to third parties — that is our firm commitment.

This Privacy Policy is part of our Terms and Conditions Works in conjunction with this document. You are encouraged to read both.

2. What Information We Collect

We collect several types of information to provide our services on pbc99. This can be grouped into three categories:

a) Information you provide directly:

• Name, date of birth, and nationality
• Mobile number and email address
• National ID or passport number (for KYC verification)
• Payment details (Mobile Banking, Nagad, Rocket account numbers — card numbers are not stored)

b) Information collected automatically:

• IP address & device type (mobile/desktop)
• Browser type and operating system
• Page visit times, session duration, and click data
• Cookie & local storage data

c) Information received from third parties:

• Transaction confirmation data from the payment gateway
• Risk assessment data from fraud prevention services
• KYC results from identity verification services

3. Purpose of Data Use

We use the information collected from you for the following purposes:

• Account management: To verify registration and login, and to keep your account secure.
• Service Delivery: Game access, deposit & withdrawal processing.
• KYC verification: To verify your identity and confirm you meet the minimum age requirement (18+).
• Fraud Prevention: To detect and block suspicious activity.
• Customer support: To resolve your issues and provide support.
• Bonuses & Promotions: To send you relevant offers and bonuses (you can opt out at any time).
• Legal obligations: To meet regulatory requirements and comply with anti-money laundering laws.
• Service Improvement: To identify platform issues and improve the user experience.

We never sell your information to advertisers or data brokers. Your data belongs to you.

4. Who We Share Your Data With

Pbc99 may share your information with third parties in the following limited circumstances:

• Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket receive only the minimum data necessary to process transactions.
• KYC/AML services: Identity verification providers receive limited data solely for the purpose of verifying your ID.
• Legal authorities: Information may be disclosed in response to a court order or a valid request from a regulatory authority.
• Technology Partners: Server hosting and security service providers operate under strict confidentiality agreements.

Outside of the cases mentioned above, your information is not shared with any other party. All third-party partners are contractually bound to uphold the same data protection standards we follow.

5. Cookie Policy

Pbc99 uses cookies and similar tracking technologies on its website. Cookies are small data files stored in your browser.

• Essential cookies: Used to maintain your login session and for security verification. Disabling these will prevent the website from functioning.
• Functional cookies: Used to remember your preferences (language, theme).
• Analytics Cookies: To understand which parts of the site are used most. No personal identity is included.

You can manage or clear cookies at any time through your browser settings. Please note that disabling essential cookies will prevent you from logging into your account.

6. Data Security Measures

Pbc99 uses multiple layers of security to keep your information safe:

• All Data Transfers 256-bit SSL/TLS encryption secured through.
• Sensitive Data Stored AES-256 encryption retained.
• Password bcrypt hashing protected — no one can view your original password.
• Firewall & DDoS protection Always active.
• Regular third-party security audits are conducted.
• Server access is strictly controlled and logged.

Please note that no internet transmission is 100% secure. Keep your account password strong and never share it with anyone.

7. Data Retention Period

Pbc99 does not retain your data beyond what is necessary. Different types of information are stored for different periods:

• Account information: For the duration your account is active and up to 5 years after closure (as required by legal obligations).
• Transaction Records: A minimum of 5 years, in compliance with financial regulations.
• KYC documents: 5 years after verification, or longer if required by law.
• Session Logs & Cookies: Typically 90 days up to a maximum of 1 year.
• Support Conversations: 2 years after the issue is resolved.

Once the retention period expires, data is securely deleted or anonymized so it can no longer be linked to any individual.

8. Your Rights

As a pbc99 user, you have the following rights over your data:

To exercise any of these rights, please contact our support team. We generally process requests within 30 business days. However, some data may not be deletable due to legal obligations.

9. Information on Minors

Pbc99 services are intended for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

If a parent or guardian believes their minor child has created an account, please notify our support team immediately. We will close the account and delete all associated data without delay.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

10. Policy Changes & Contact

Pbc99 reserves the right to update this Privacy Policy at any time. For significant changes, we will make every effort to notify you at your registered email address.

The date of the latest update will always be shown at the top of this page. We recommend checking back regularly.

If you have any questions or concerns about our Privacy Policy, please get in touch. Our team is always ready to help.