Gaming should be fun, not stressful. At pbc99, we believe responsible play is the best play — your safety and well-being always come first.
Online gaming and betting should be a form of entertainment — just like watching a film or playing cricket with friends. But for some people, it can spiral out of control. Responsible Gaming It means enjoying gaming while consciously staying in control of your time, money, and emotions.
At pbc99, we are more than just a gaming platform — we genuinely care about our players' well-being. That is why we have built multiple safeguards into our platform to help you enjoy responsible gaming within healthy limits.
Remember: gaming is entertainment, not a source of income. If you feel it's starting to negatively affect your daily life, relationships, or finances, it's time to seek help.
Pbc99 is strictly for users aged 18 and above. We make no exceptions on age verification. Any account found to belong to a minor will be closed immediately.
Sometimes we do not even realize when gaming starts to get out of hand. Read through the signs below carefully. If three or more apply to you, consider reaching out for help.
Feeling the urge to keep playing in order to chase back money you've lost.
Hiding the extent of your gaming from family or friends.
You have tried to stop gaming but keep failing to do so.
You are taking out loans or spending your savings to fund gaming.
You are neglecting work, studies, or family responsibilities because of gaming.
You feel restless, irritable, or anxious when you are not playing.
Using gaming to cope with stress or emotional distress.
You need to place larger bets to feel the same level of excitement you used to get from smaller ones.
Noticing three or more of the signs above in yourself? Please reach out to us today or speak with a professional counsellor.
On the pbc99 platform, we provide a range of effective protective tools that put you in control of your own gaming experience.
| Tools | How It Works | Time to Take Effect |
|---|---|---|
| Deposit Limit | Set a daily/weekly/monthly deposit cap | Immediate |
| Loss Limit | Control the amount you wager within a set time period | Immediate |
| Session Timer | Auto Logout After Set Time | Immediate |
| Cooling-Off Period | Temporary Account Pause for 1 to 30 Days | Immediate |
| Self-Exclusion | Long-term account suspension (6 months to permanent) | Within 5 Minutes |
| Reality Check | Timed Pop-Up Reminders | Immediate |
To activate these tools, go to your account settings or contact our support team. Limit reductions take effect immediately, but increasing a limit is subject to a 72-hour cooling period.
Responsible gaming is not about having less fun — it is about making the fun last. Following the habits below will keep gaming enjoyable at all times.
Remember: the house always has an edge in casino games and Sports Betting. It's a form of entertainment, not a reliable source of income.
Pbc99 firmly believes that the gaming environment must be completely free from minors. Age verification is mandatory at registration, and identity documents are checked as part of the KYC process.
If you have children or teenagers at home who use your devices, the following steps are recommended:
If you suspect a minor is using our platform, contact our support team immediately. We will take prompt action.
Sometimes the bravest decision is to step back for a while. On pbc99, you can exclude yourself from the platform at any time — temporarily or for the long term.
During your self-exclusion period, we will not send you any promotional offers or bonus messages.
To activate self-exclusion, go to Account Settings > Responsible Gaming, or email our support team. The process is completed within 5 minutes.
Seeking help is not a sign of weakness — it takes courage. If you or someone close to you is struggling with problem gambling, the following resources are available:
Remember: acknowledging a problem is the first step toward solving it. You are not alone.
A complete overview of the tools and measures we have in place to keep you protected.
Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set, and increasing them requires a 72-hour waiting period.
If you lose track of how long you have been playing, turn on the session timer. You will be logged out automatically when the time is up, and reality check pop-ups will appear.
Exclude yourself from the platform for anywhere from 6 months to permanently. No bonus or promotional messages will be sent during the exclusion period.
Strict age verification is carried out at registration and during the KYC process. There is no way for a minor to open an account, and any suspicious cases are acted on immediately.
Pause your account for anywhere between 1 and 30 days. You won't be able to log in during this period, but your balance remains fully secure.
Our responsible gaming team is here for you any time, day or night. Never hesitate to ask for help.
Answers to the most frequently asked questions from our players.
Join pbc99's safe and responsible gaming environment.
Your safety is our top priority.